I think you misunderstand me. I’m very, VERY good at my job, just because I do not enjoy it doesn’t mean I don’t go above and beyond and excel (and recently turned down a management position). I am able to smile no matter what, which is why I have been so successful thus far. What I’m asking is if butt-kissing to an extreme is a regular occurrence, which it sounds like it is not. When you work at a hotel…it’s just a very difficult job. You get insulted and put down regularly and are yelled at for pretty much anything and everything under the sun to which you have to smile, nod and go “You’re absolutely right, I do suck, don’t I? I’m the worst person in the whole world and I’m stupid to boot! I live in this town because I’m an uneducated, impoverished slob with no life aspirations! Thank you so much for informing me of my shortcomings, sir. I appreciate your input!” (Obviously not like that, but that’s exactly how it feels). The amount of abuse one has to endure in the hospitality industry is astronomical and it’s not something I’d like in a new career choice, this is why I ask. I really think you are misreading what I’ve been writing. I’m not talking about basic customer service, I’m talking about abuse and having to “kiss-butt” to please those who cannot ever be pleased. Would the flight attendants not be the main focus for this?
I am currently both a Front Desk associate for a major hotel chain (going on 6 years) as well as a middle school teacher (3 years so far). I can handle a lot of lip but I certainly do not enjoy it. “Be nice, fake it if you have to” was what my mother always told me and I live by it.
I don’t mind helping, not at all, I just want to ask how often the above sort of butt-kissing occurs or if it even does at all.